Frequently asked questions

How the AI try-on works, how to take a photo that works, how accurate the results are, plans and payment, and what happens to your photos. If your question isn't here, our contact details are at the bottom of the page.

Getting started

What is BeginDress?

An AI virtual try-on. Upload an everyday photo of yourself and a photo of something you'd like to wear, and in about a minute you'll see yourself in it. It works in your browser, and there are apps for iOS and Android that share the same account and history.

Does it cost anything?

A free account comes with enough AI quota for about 15 pictures a month, no credit card needed. To try on more, plans start at NT$99 a month with more quota and storage, and you can cancel any time. The Plans page has the current prices.

Do I need to download an app?

No. Open the site in any browser and start trying things on. If you'd rather use your phone, BeginDress is on the App Store and Google Play with the same features.

How long does a try-on take?

Usually 10 to 50 seconds. You'll see an estimate of the time left, and you can leave while it works: the result waits for you in My try-ons.

Photos

How should I take my photo?

Face the camera in good light, with no one else in the picture. To try on bottoms or shoes, use a full-length photo: whatever the photo leaves out is filled in by the AI and may not look like you. For a top on its own, a half-length photo is enough.

Where do the photos of the clothes come from?

Product photos from online shops, screenshots, or your own photo of the item laid flat. Keep the whole item in the frame; the plainer the background, the better. For a busy background, use Cut out first.

Which file types can I upload?

JPG, PNG, HEIC and WebP, up to 10 MB each. HEIC photos straight from an iPhone upload as they are.

Can I upload a photo of someone else?

No. The photo of the person must be of you, and you must be 18 or older. Photos of clothes must be images you're allowed to use; a shop's product photo for your own try-on is fine.

Results

How accurate are the results?

A result is an AI simulation based on your photos. The colour, fit, length, fabric and the way it sits on you may all differ from the real thing, and nothing measures your size. Take it as a good idea of the look, and go by the shop's own product details when you decide to buy.

How many things can I try on at once?

A top, bottoms and shoes together, or just one of them, plus accessories. To see the whole outfit, put all three on.

What if I don't like the result?

Generate again from the same photos: each run comes out a little different. Or use Poses and occasions to make a new version with another pose or background. A run that fails or is stopped by the check uses no AI quota.

Can I edit a result?

Yes. Crop, rotate, adjust brightness and warmth, apply a look, cut out, erase and add stickers, all in the editor, and saving uses no quota. Cut out, erase and AI-drawn stickers do use AI quota, and only when they work.

Can I download or share it?

You can download it as a JPG to your phone or computer. The photos you upload and the results are yours to use as you like; when you share one, it's a good idea to say it's an AI simulation.

Plans and payment

What is AI quota, and how is it counted?

Try-ons, new versions, cut-outs, erasing and AI stickers all use AI quota. The "about so many pictures" on our pages is an estimate: how much each run takes depends on what it makes. Quota starts over every month and what you don't use doesn't carry over. Subscribers can buy more: NT$50 a pack, for about 20 pictures.

How do I cancel my plan?

Cancel any time on My plan; there's no need to email us. Nothing more is charged, the period you've paid for runs to its end, and then you're back on a free account with all your history still there.

Can I get a refund?

A plan can be used the moment it's paid for, so the current period and add-on quota generally aren't refunded. If you were charged twice or the wrong amount, or a problem on our side kept you from using the service for most of a period, write to us and we'll refund it once we've checked. The details are in our Refund Policy.

How can I pay?

On the website, by credit card. If you subscribe in the iOS or Android app, you pay through the App Store or Google Play, and the store looks after renewing and cancelling.

Privacy and safety

Are my photos used to train AI, or shown to anyone?

No. Your photos are used only to make your try-ons and keep your history. They aren't used to train models, sold to anyone or used in ads. To make a result, they are sent to Google's AI service for processing. The whole story is in our Privacy Policy.

How long are my photos kept, and how do I delete them?

Your uploads and results stay until you delete them. A picture uploaded in Edit picture and never saved expires within 24 hours. If you delete your account, we remove all of your data within 30 days.

What can't I try on?

Swimwear and underwear aren't supported yet. Nudity or sexual content, images of minors, and anything meant to impersonate or harass someone are stopped by the automatic check. A blocked run uses no quota; if you think something was blocked by mistake, let us know.

Still have a question?

Write to us and we'll reply on working days, in order. For billing and refunds, please write from the email you sign in with.

Contact us
Try it on for freeAbout 15 pictures a month, no credit card needed.