Cancelling and refunds

This page explains how to cancel a plan, what happens afterwards, and when a payment is refunded.

How to cancel

Sign in and open My plan from the account menu at the top right.
Press Cancel subscription. The window says until which day the plan runs, and what the quota and storage are afterwards.
Press Confirm.

You can do it yourself: no email, and no reason needed.

Nothing more is charged.
The month you paid for runs to its end, with the same AI quota and storage until then.
Then the account goes back to free: about 15 pictures a month of AI quota, and 100 MB of storage.
Before then you can press Resume subscription on My plan at any time, and the plan renews on its usual date.
Back on a free account, anything saved beyond the free storage is not deleted, but you have to delete some records or subscribe again before starting a new generation or saving an edit.

The Service is an online service that can be used immediately after payment. By paying you agree to start using it at once, so the seven-day right to withdraw without reason does not, as a rule, apply after payment, and the fee for the current period and add-on quota already paid are not refunded.
Exceptions: if you were charged twice or the wrong amount, or a problem on our side left you unable to use the Service for most of the current period, write to welsen@begindress.com and, after looking into it, we refund in full or in proportion.
Where the law requires otherwise, the law applies.

In one of the exceptions above, write to welsen@begindress.com with:

We look into it and reply with the outcome.

Plans and prices: Plans. Payment and renewal: Terms of Service. Anything else: Contact us.